Privacy Policy

Last updated: 13 October 2026

This policy explains how Zakarnah FZE ("we", "us"), a Free Zone Establishment licensed by the Sharjah Publishing City Free Zone Authority (licence no. 4432398.01), collects and uses personal data when you visit our websites or buy from our online stores.

1. Data we collect

Information you give us (name, email, phone number, delivery address, order details and messages), payment confirmation details from our payment processors (we do not store full card numbers), and technical data such as IP address, device and browser type, and pages visited.

2. How we use it

To process and deliver orders, provide customer support, process payments and prevent fraud, meet legal and tax obligations, improve our websites, and, where you have agreed, send marketing messages you can opt out of at any time.

3. Sharing

We share data only with service providers needed to run our business, such as payment processors, delivery and logistics partners, website hosting and email providers, and advertising platforms, or where required by law. We do not sell personal data.

4. Cookies

Our websites may use cookies and similar technologies for essential functions, analytics and advertising measurement. You can control cookies through your browser settings.

5. International transfers

Some providers may process data outside the UAE. We take reasonable steps to ensure it is protected in line with applicable law, including the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) where it applies.

6. Retention

We keep personal data only as long as needed for the purposes above or as required by law, including accounting and tax record-keeping requirements.

7. Your rights

You may request access to, correction or deletion of your personal data, or object to its processing, by emailing contact@zakarnah.com.

8. Security

We use reasonable technical and organisational measures to protect personal data. No method of transmission over the internet is fully secure.

9. Changes

We may update this policy. The current version is always published on this page.

10. Contact

Zakarnah FZE, Business Centre, Sharjah Publishing City Free Zone, Sharjah, UAE · contact@zakarnah.com · +971 55 498 8374